Our Proccess
Step 1
Everything you see on our website is only brief examples of what we can do. When you get in touch via our inquiry form, our Travel Experts will set up a complimentary Discovery Call to get to know you, your travel style and preferences, and how we can best add value to your travel experience.
Step 2
We’ve spent years building and fostering our local networks and partnerships - everything we have is yours, including our undivided time and attention. We reserve and manage all aspects of your trip from departure to arrival through our Concierge Planning Service of $350/week traveled.
Our Concierge Planning Service includes the reservation and management of all:
accommodations (hotels, private homes, and villas)
in-destination logistics (car service, rental car, private driver management, and trains)
tours and experiences
ticketed events
dinner and spa reservations
any other special requests you may have.
Step 3
We will schedule a Consultation Call to discuss all aspects of your travels: from your favorite memories while traveling, your travel style and expectations based on the destination(s) to the times of day you prefer to dine and if you prefer a cocktail (or mocktail) before dinner, after dinner, or both. The more information you provide us, the better we will be able to tailor each detail of your trip to you and your specific needs.
Step 4
This is where the magic begins. One of our Travel Experts will begin curating an initial personalized itinerary that we’ll refine together until it’s perfect. Once it’s perfect, we will reserve and manage every aspect of your trip which you’ll have access to via our mobile app.
Step 5
In preparation for and during your travel experience, we will never leave your side. We re-confirm every detail of your trip multiple times before and during your travel, and we always remain available to meet your needs.
Hotel VIPing: we make sure your hotel stays are perfect, with almost a dozen pre/post-stay touchpoints with each hotel.
Flight check-ins: we’ll send you boarding passes 24 hours before your flight, and monitor for the best seats, in case you’re not already in them. We’re watching your flight for any delays or misconnections, too.
Real-time adjustments: In the case of last-minute rail or airport strikes, we will adjust your logistics to minimize inconvenience.
Step 6
When you return, we’ll discuss the details of what you thought was great and what could have been better. Our goal is to be your partner in all your future travels. We strive to learn your style and preferences inside out so that we can continually improve. Every vacation with Travel Haus only gets better and better.